These Terms & Conditions apply to every booking of the two holiday apartments – Rivièra 1 and Rivièra 2 – at Beachvilla Rivièra in Bergen aan Zee, North Holland. Please read them before you send a booking request. By requesting a booking you accept these terms.
Who you are booking with
Beachvilla Rivièra is operated by [[OWNER_LEGAL_NAME]], [[POSTAL_ADDRESS]], registered with the Dutch Chamber of Commerce under KvK [[KVK_NUMBER]]. You can reach us at info@vakantieinbergenaanzee.com or [[PHONE]].
How a booking is made
Every booking starts as a request. When you submit the booking form you send us a request for the chosen apartment and dates – it is not yet a confirmed reservation. We check the dates personally and reply by email. A booking is only final once we have confirmed it in writing and received your payment (see below).
Prices and what is included
All prices are shown in euro (EUR). The price you are quoted covers the apartment for the booked dates and the number of guests stated. A cleaning fee and, where applicable, local tourist tax are shown separately. [[TOURIST_TAX_NOTE]] Bed linen, towels, Wi-Fi, heating and use of the kitchen are included unless stated otherwise.
Payment
Payment is made by bank transfer to the account we provide once we have confirmed availability. The amount is due within [[PAYMENT_DEADLINE_DAYS]] days of our confirmation, quoting your booking reference. We do not currently take card or online payments. Your dates are held until the payment deadline; if payment is not received in time, the booking may lapse and the dates may be released.
Changes and cancellation
If you need to change or cancel a confirmed booking, please contact us as soon as possible by email. The following cancellation terms apply: [[CANCELLATION_TERMS]]
We may cancel a booking in exceptional circumstances (for example if the apartment becomes unavailable through no fault of ours); in that case we will refund any amount you have already paid in full.
Arrival and departure
Check-in is from 16:00 on the day of arrival and check-out is by 10:00 on the day of departure, unless we agree otherwise. We will send arrival and key details before your stay. Please let us know your expected arrival time so we can welcome you.
House rules
- The apartment may be used only by the number of guests stated in the booking.
- Both apartments are non-smoking throughout.
- No parties or events; please respect the neighbours and observe quiet between 22:00 and 08:00.
- Pets are allowed only by prior arrangement.
- Please leave the apartment tidy and treat it and its contents with care.
Your responsibilities and damage
As the lead guest you are responsible for everyone in your party. Please report any damage or defect as soon as you notice it. You are liable for damage caused during your stay beyond normal use; we may recover reasonable repair or replacement costs.
Our liability
We take good care of the villa and your stay, but to the extent permitted by law we are not liable for indirect or consequential loss, or for loss of or damage to your personal belongings. Nothing in these terms limits liability that cannot be limited under Dutch law.
Circumstances beyond our control
We are not responsible for failure to perform caused by circumstances beyond our reasonable control (force majeure), such as extreme weather, utility failures or government measures. If such circumstances prevent your stay, we will work with you on a new date or a fair refund.
Complaints
We want your stay to be a good one. If something is not right, please tell us during your stay so we can put it right quickly. If a complaint cannot be resolved, contact us at info@vakantieinbergenaanzee.com.
Privacy
We handle the personal data you give us when booking in line with our Privacy Policy.
Applicable law
These Terms & Conditions and any booking are governed by Dutch law. Any dispute that cannot be resolved together will be submitted to the competent court in the Netherlands.
Last updated: 10 June 2026.